We offer 2, 5 and 10 year Extended Labor Warranties through Protection Plus® . This warranty is available for purchase through Quality West up to 1 year from date of equipment installation. Call our office at 303-522-9597 for current plan details and rates.
You’ve invested in your comfort. Now invest in your peace of mind.
Rheem® is proud of the quality that goes into each one of our products – which is why we back them with up to a ten-year limited parts warranty. we want you to enjoy the benefits of owning a worry-free piece of equipment.
As good as your new Rheem equipment is, however, problems can sometimes occur. With our Protection Plus® Extended Service Agreement program, you can protect yourself from unexpected, un-budgeted repairs after the limited warranty expires. Protection Plus allows you to extend the limited warranty on your Rheem equipment up to 10 years, depending on which plan you choose. Coverage begins on the expiration date of your Rheem limited warranty.
With Protection Plus you can relax and enjoy the comfort provided by your Rheem comfort solutions, instead of worrying about the cost of unexpected repairs. Optional equipment such as humidifiers, thermostats, condensate pumpm and electronic air cleaners can also be covered. If purchased in conjunction with your contractor’s maintenance program, Protection Plus gives you peace of mind that your heating and air conditioning equipment will be professionally maintained and repaired.
(Also See Standard Warranty)
Why You Should Choose a Protection Plus® Extended Service Agreement
- Parts & labor coverage on mechanical and electrical failures.
- One-call convenience that means you make one call to your participating Protection Plus contractor if your unit needs repairs and they will handle it all.
- Transferability. Should you sell your home, your agreement may be transferred to the new homeowner for a nominal fee.
- Trusted Service. You will enjoy the expertise and service of a Rheem Professional Contractor for the duration of your agreement.
- Budget Protection. Sometimes life happens, and we are unprepared for expenses that arise. In purchasing a Protection Plus® Extended Service Agreement, you’ll find comfort in knowing you are covered if something happens to your heating and cooling system after the standard warranty period.
Commonly Asked Questions and Answers
Q. What is covered?
A. Depending on which coverage type is chosen, parts and/or labor will be covered for mechanical and electrical failures contained within the equipment, including the compressor and heat exchanger. Regular maintenance must be performed to maintain coverage.
Q. What is not covered?
A. Any repair due to damage of equipment; components of your HVAC system contained outside of the covered equipment; required maintenance; or any overtime charges for a covered mechanical repair. See terms and conditions for full details.
Q. Are there any coverage limits?
A. There is no limit to the number of claims you can submit; however, the limit of liability is reached when the repairs/replacement equal the replacement co
Q. Can I transfer this agreement if I sell my home?
A. Yes, for a minimal charge of $25 within 30-days of the closing of the sale of your home.
Q. Who is eligible to apply?
A. You are eligible to apply as long as you have purchased and had your HVAC equipment installed by a Rheem Protection Plus® Dealer within 12 months.
Q. When will I be covered?
A. If you purchased coverage within 12 months of installation, labor coverage will begin 31 days after installation or after the date of purchase, whichever date occurs last. If coverage was purchased after 12 months of age, there is a 90 day wait period, from the date of purchase, beofre coverage will take effect. Parts coverage begins the first day of the 6th year after the standard Manufacturer’s warranty ends
Q. What if I’m not satisfied?
A. You may cancel this agreement for any reason during the first 30 days after it is issued to obtain a full refund of the purchase price. After the first 30 days you may cancel this agreement and receive a prorated refund based on the time remaining on your plan, less the value of any services or claims that have been provided or paid. An administration fee will also apply.
Note: Limitations may apply. Subject to Service Net’s terms and conditions. Service Net is recognized as being a wholly owned subsidiary of Chartis warranty, an AM Best A+ rated insurer. Regular annual maintenance costs are not included.