Hours Of Operation

“We look forward to being of service to you!” Angela, Office Manager

Regular Service Hours – By Appointment

8:00AM to 5:00PM Monday through Thursday
8:00AM to 2:00PM Friday
Service Department Closed on Weekends, National Holidays, Christmas and Easter.

After Hours services are available

Office Hours (for scheduling)

Monday – Thursday   8:00 AM to 4:30 PM
Friday  8:00 AM – 2:00 PM 

Office Closed Saturday – Sunday, National Holidays, Christmas and Easter.

Diagnostic Fee Policy

A Diagnostic and Trip Fee of $99.00 is our minimum charge for travel to your location (within our normal service area)  and up to a half hour of Diagnostic Service.  If your system has a complex problem that requires further inspection, additional fees may apply.

After Hours Basic Diagnostic and Trip Fee is $149.00, based on technician availability and service location. Holiday, extended service location, or severe weather conditions may have an additional trip fee.

After Hours Service 

After Hours Emergency Procedures:

Send us an email through the website, or leave a message on the company voice mail at 303-558-4504. The on-call technician will be alerted to assist you within 24 hours. This may include assistance over the phone to troubleshoot the problem, then a service call if needed. The after-hours diagnostic fee is $149.00.

If you have a serious emergency that involves a possible gas leak, see below:

GAS LEAK: If you suspect a gas leak, get to a safe location and call XCEL ENERGY at 800-895-2999 or call 911.  See additional emergency information below.

If a gas leak is found, Xcel may need to temporarily shut off your gas supply until repairs can be made.  Call us at 303-558-4504 to schedule repair service once the emergency is resolved.


 Gas Outages and Leaks

Source: http://www.xcelenergy.com/xe-en/Outages/About_Outages/Gas_Outages_&_Leaks/Gas_Outages_and_Leaks

Know what to do in case of a gas leak or outage:

Natural gas is reliable and safe when used properly and equipment is properly maintained and inspected by a qualified contractor.

Learn to recognize a natural gas leak

If you suspect a leak, immediately call Xcel Energy at 800-895-2999 or 911 in an emergency.

Use your senses to recognize a potentially dangerous natural gas leak:

  1. Smell: Natural gas is odorless except for the harmless odorant we add to help you detect a leak. The added odorant, called mercaptan, has a sulfur-like smell, similar to a rotten-egg.
  2. Hear: A leak may produce a noise that ranges from next to nothing to a slight hissing or blowing sound to a loud roar – depending on the leak’s size and pressure.
  3. See: A leak may cause dust, dirt or debris to fly, or create blowing or continuous bubbling movement in water. It also can cause a spot of dead or discolored vegetation in an otherwise green area.

Know how to respond to a natural gas leak

When an odor is persistent or seems to be everywhere, or it seems to linger longer than normal for your appliance’s operation, these could be signs of a gas leak inside your home or with an outside line.

Upon detecting such an odor, immediately get everyone out of your home or building, move a safe distance away and then call for help. Because an electric spark can ignite an explosion, remember to follow these tips:

  1. Do not turn on or turn off electrical switches.
  2. Avoid using electric appliances such as garage door openers or telephones of any type.
  3. Do not start up or shut down motor vehicles or any other electrical equipment.
  4. Do not strike a match. Avoid open flames or other ignition sources.
  5. Move to a location a safe distance away from your home when the odor is outdoors.
  6. Call Xcel Energy at 800-895-2999 or 911 in an emergency.
  7. Stay away until Xcel Energy or the emergency responders have told you it’s safe to return.

We Specialize in the Following:

  • Furnace Installation
  • Air Conditioning Installation
  • Boiler System Installation
  • Tankless Water Heater Installation
  • Whole House Humidifier Installation
  • Electronic Air Cleaner Installation

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Quality West Heating & Cooling

Office Hours:

Monday - Thursday  8:00am - 5:00pm

Friday  8:00am - 2:00pm

Saturday & Sunday   Closed

Phone: 303-522-9597

Email: info@QualityWestServices.com

Estimate Request Form

Repair Request Form

Tune Up Request Form

General Contact Form

Our Service Area

Enter your ZIP CODE to find out if you are in our service area


Currently Serving: Castle Pines, Centennial, Englewood, Genesee, Golden,  Highlands Ranch, Ken Caryl, Lakewood, Littleton, Lone Tree, Morrison, Parker, Roxborough Park, Wheat Ridge

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